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CONTACT US

RESERVATION & HOTEL INQUIRIES

You can book here on our website and

 

live chat on WHATSAPP: +639051667804 (immediate reply)

 

send an email: booking@paolynhouseboats.com (24/36 hours reply)

 

Phone calls: 09060819065 / 09060142243 (try to avoid it! we can send all videos and price table by WhatsApp!)

 

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Since the start of the pandemic, we made many rice donations and we have been paying the medicines for all Tagbanua tribe members of the two tribe villages of Coron Island that asked for. (the problem is that they are over 2500!!). Just to mention the last rice donations, between October and December 2021 we donated 10.000 kg of rice (200 sacks) to the two tribe villages of Coron Island. 9.000 more kg in January and February 2022. On April 2022 we donated other 120 sacks of rice (6.000 kg).  On May 2022 we have donated 70 more sacks of rice (3.500 kg). On June 2022 we have made another donation of 80 more sacks of rice (4.000kg). On August 2022 we made another 72 sacks of rice (3,600 kg) donation to the two tribe villages. Other 70 sack of rice (3,500 kg) have been delivered in September 2022. Other 70 sacks of rice (3500 kg) were delivered on November 2022. Other 70 sacks were delivered on December 2022 and other 80 sacks (4,000 kg) on 18th and 19th February 2023.   We are trying to make a rice donation every month but it really depends on our cash flow and on how many medicines and Hospital bills we are asked to pay each month.  Some days we have 20 or 30 people asking for it and some medicines can be 15,000 pesos (300 usd) for one person!  We have just 16 rooms but we employ over 200 young people (you can find the list of them on our website home page at www.paolynhouseboats.com), most of them from the Tagbanua Tribe that owns Coron Island (ancestral domain). We teach them to work from zero (almost all of them did not studied and never worked before!) and we pay a lot higher salary than the average. All this not because we were asked to do it, but because we really wanted to involve the tribe members since the beginning. We are giving discount to our guests (around 10% or more comparing to Airbnb and Booking.com) to boost our cash flow and be able to keep helping the Tagbanua tribe members of Coron Island!! The given prices are already discounted.

That is why we ask full payment at the booking! 

PAOLYN HOUSEBOATS CORON ISLAND / PAOLYN FLOATING HOUSE RESTAURANT

Laknisan Lagoon, Coron Island / Lajala, - Coron – Palawan – Philippines

Email: booking@paolynhouseboats.com (slow answer)

WhatsApp : +639051667804 (faster answer, only WhatsApp)

Phone calls for emergency only (ex. ;last minute change of arrival time) +63 928 341 2663 / +63 906 081 9065 / +63 9069573632

                                                                  CANCELLATION POLICY: 
We offer free rebooking but please not in the last 21 days since we will not be able to resell the room and we have 202 employees with 16 rooms! In the last 21 days we will offer full refund in case we will be able to resell the room.
We strongly recommend to pay few USD to make a travel insurance that will cover also the risk of cancellation of ferries and flights since this will affect all your trip and bookings.
NOTE FOR GUESTS THAT ARE PLANNING TO COME FROM EL NIDO:
Since the fast ferries from El Nido to Coron (5/6 hours and often late) are sometimes cancelled for technical problems or for sea conditions, we suggest to check also the flight with Airswift that should cost the same amount and takes just 35 minutes (we pick you up for free at the airport).
In this way you will also save one day since with the ferry you will loose one day.
But please still consider to make a travel insurance since in general services (not only flights and ferries) in Philippines are not very reliable.
In case you decide to take the ferry,
Just recently (June 1, 2022) a group of 5 guests had a ferry ticket to come to Coron from El Nido. In that day the Coast Guard suspended for few hours the sea connections between El Nido and Coron (ferries and boats) for a low pressure that COULD have affected the area. Since the sea condition were not affected, the Coast Guard allowed the sea connections again at 12 noon (midday) on the same day but the ferry company decided not to run the ferry anyway in that day. The flight with AirSwift was fully booked (last minute), the Seaplane was considered too expensive by them and they did not want to take another boat since they said that the Ferry Company would have not refunded the tickets to them so they would have lost the amount paid if they did not run with them on the day after. So the guests came by ferry to Coron a day after but we were fully booked in that day. We proposed a free rebooking  on the following day, Friday (first day we have availability) but the guests had the flight out from Coron on that day and they did not want to postpone their flight to the day after (Saturday) even if it costed just 500 pesos rebooking fee). So we proposed a free rebooking for the future without limit of time but guests insisted to have a refund saying they did not have any service from us. We explained that their room was locked for them and being fully booked we had to refuse other guests for that room and that having 146 employees with just 16 rooms we could not really afford to refund guests for an event depending not on us but on a third part (the ferry company decided not to run the ferry even if the coast guard allowed the trips and with calm sea conditions) and on their decision (They decided not to take another boat  to avoid loosing the fare they paid for the ferry and they did not want to postpone their flight of one day). Guests did not have any travel insurance and insisted to get the refund  from us

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