CANCELLATION POLICY: 
In case of problems related to the pandemic COVID19 we offer FULL REFUND or free rebooking credit keeping the discount without limit of time (up to the guests!).
We also offer free rebooking for other reasons (but please not few days before since we will not be able to resell the room!).
Note for guests that are planning to come from El Nido by ferry:
Since the fast ferries from El Nido to Coron (4/6 hours) are sometimes cancelled for technical problems or for sea conditions, we suggest to check the flight with Airswift that should cost the same amount and takes just 35 minutes (we pick you up for free at the airport). In case you decide to take the ferry, we strongly recommend to pay few USD to make a travel insurance that will cover the risk of ferry cancellation since this will affect all your trip and bookings.

Just recently (June 1, 2022) a group of 5 guests had a ferry ticket to come to Coron from El Nido. In that day the Coast Guard suspended for few hours the sea connections between El Nido and Coron (ferries and boats) for a low pressure that COULD have affected the area. Since the sea condition were not affected, the Coast Guard allowed the sea connections again at 12 noon (midday) on the same day but the ferry company decided not to run the ferry anyway in that day. The flight with AirSwift was fully booked (last minute), the Seaplane was considered too expensive by them and they did not want to take another boat since they said that the Ferry Company would have not refunded the tickets to them so they would have lost the amount paid if they did not run with them on the day after. So the guests came by ferry to Coron a day after but we were fully booked in that day. We proposed a free rebooking  on the following day, Friday (first day we have availability) but the guests had the flight out from Coron on that day and they did not want to postpone their flight to the day after (Saturday) even if it costed just 500 pesos rebooking fee). So we proposed a free rebooking for the future without limit of time but guests insisted to have a refund saying they did not have any service from us. We explained that their room was locked for them and being fully booked we had to refuse other guests for that room and that having 146 employees with just 16 rooms we could not really afford to refund guests for an event depending on a third part (the ferry company decided not to run the ferry even if the coast guard allowed the trips and with calm sea conditions) and on their decision (They decided not to take another boat  to avoid loosing the fare they paid for the ferry and they did not want to postpone their flight of one day). Guests did not have any travel insurance and insisted to get the refund  from us